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Trust starts with transparency

Live data on system performance and up-to-the minute information on planned maintenance.

   Important update regarding COVID-19, click to learn more.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
TermSync
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2020
June 2020: 99.87%

Environment D

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2020
June 2020: 99.65%

Environment E

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2020
June 2020: 99.16%

Environment F

Service availability

  • 2020-08-06 04:37 UTC:  Scheduled maintenance will be performed on Asia server from 10th Aug from 9:00 PM onwards HK/SG/MY Time Zone( GMT + 8:00)  for a 2 hour window At times during this period, access to the Esker on Demand platform may not be available and no documents will be processed. Documents submitted by the customers during this timeframe won’t be lost and will be processed once the services are up and running.

     

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2020
June 2020: 99.94%

Environment G

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2020
June 2020: 99.77%

Environment H

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2020
June 2020: 100%

Environment J

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2020
June 2020: 100%

TermSync

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2020
June 2020: 99.99%