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Live data on system performance and up-to-the minute information on planned maintenance.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
Environment K
Collections Management CANADA
Collections Management EU
Collections Management USA 1
Collections Management USA 2
Collections Management UK
Sourcing EU
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.86%
12-month average: 99.95%

Environment D

Service availability

  • 2026-08-12 09:40 UTC:  Resolving - Email Notification Links Displaying Blank Pages - 09:37am UTC
    Our emergency team has identified the issue and is working on a fix.

    Investigating - Email Notification Links Displaying Blank Pages - 08:33am UTC
    We are currently experiencing an issue with our Esker on Demand platform that may result in blank pages being displayed when accessing documents through links included in email notifications.
    Our emergency team is investigating the issue. We will provide further updates as they become available.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.84%
12-month average: 99.96%

Environment E

Service availability

  • 2026-08-12 09:40 UTC:  Resolving - Email Notification Links Displaying Blank Pages - 09:37am UTC
    Our emergency team has identified the issue and is working on a fix.

    Investigating - Email Notification Links Displaying Blank Pages - 08:33am UTC
    We are currently experiencing an issue with our Esker on Demand platform that may result in blank pages being displayed when accessing documents through links included in email notifications.
    Our emergency team is investigating the issue. We will provide further updates as they become available.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.80%
12-month average: 99.92%

Environment F

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Environment G

Service availability

  • 2026-08-12 09:40 UTC:  Resolving - Email Notification Links Displaying Blank Pages - 09:37am UTC
    Our emergency team has identified the issue and is working on a fix.

    Investigating - Email Notification Links Displaying Blank Pages - 08:33am UTC
    We are currently experiencing an issue with our Esker on Demand platform that may result in blank pages being displayed when accessing documents through links included in email notifications.
    Our emergency team is investigating the issue. We will provide further updates as they become available.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.90%
12-month average: 99.99%

Environment H

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.88%
12-month average: 99.98%

Environment J

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.98%

Environment K

Service availability

  • 2026-08-12 09:40 UTC:  Resolving - Email Notification Links Displaying Blank Pages - 09:37am UTC
    Our emergency team has identified the issue and is working on a fix.

    Investigating - Email Notification Links Displaying Blank Pages - 08:33am UTC
    We are currently experiencing an issue with our Esker on Demand platform that may result in blank pages being displayed when accessing documents through links included in email notifications.
    Our emergency team is investigating the issue. We will provide further updates as they become available.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.86%
12-month average: 99.98%

Collections Management CANADA

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Collections Management EU

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Collections Management USA 1

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Collections Management USA 2

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Collections Management UK

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Sourcing EU

Environment Uptime

July 2026
June 2026: 99.98%
12-month average: 99.99%