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Trust starts with transparency

Live data on system performance and up-to-the minute information on planned maintenance.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
Environment K
Collections Management CANADA
Collections Management EU
Collections Management USA 1
Collections Management USA 2
Collections Management UK
Sourcing EU
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

  • 2026-08-03 20:30 UTC:  

    In order to improve the quality of our service, some security maintenance operations will be performed on Sunday, August 9th, 2026, between 9:00 AM – 12:00PM CDT | 14:00 – 17:00 UTC.

    During this maintenance window, web access to the Esker on Demand Platform will be unavailable and document traffic will be interrupted for an expected duration of up to 30 minutes. Any VPN gateway to EOD will also be unavailable and may return connection errors during the affected period.

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.86%
12-month average: 99.95%

Environment D

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.84%
12-month average: 99.96%

Environment E

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.80%
12-month average: 99.92%

Environment F

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Environment G

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.90%
12-month average: 99.99%

Environment H

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.88%
12-month average: 99.98%

Environment J

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.98%

Environment K

Service availability

  • 2026-08-05 16:22 UTC:  Investigating - Esker on Demand SFTP file pick-up issue - 2:12pm UTC
    Mitigation actions have been implemented, and some previously affected files are now being processed successfully. Our emergency team continues to work on stabilizing the platform and monitoring the situation closely.


    Investigating - Esker on Demand SFTP file pick-up issue - 2:12pm UTC
    We are currently experiencing an issue with our Esker on Demand platform that may prevent some files submitted to the platform via SFTP from being picked up for processing.
    Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 99.86%
12-month average: 99.98%

Collections Management CANADA

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Collections Management EU

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Collections Management USA 1

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Collections Management USA 2

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Collections Management UK

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

July 2026
June 2026: 100%
12-month average: 99.99%

Sourcing EU

Environment Uptime

July 2026
June 2026: 99.98%
12-month average: 99.99%