esker_logo

Trust starts with transparency

Live data on system performance and up-to-the minute information on planned maintenance.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
Environment K
Collections Management CANADA
Collections Management EU
Collections Management USA 1
Collections Management USA 2
Collections Management UK
Sourcing EU
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 99.87%
12-month average: 99.95%

Environment D

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.96%

Environment E

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 99.98%
12-month average: 99.92%

Environment F

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.99%

Environment G

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.99%

Environment H

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.98%

Environment J

Service availability

  • 2026-04-02 15:56 UTC:  [Monitoring] - Our Esker on Demand team implemented a fix and this resolved the availability issue. We are monitoring this situation now for any reoccurrances. If your team is still experiencing this issue, please retry logging in.
    2026-04-02 13:53 UTC: [Identified] - We have identified the issue and we are working on a fix. Additionally, if users can clear their cache and cookies, this may resolve the issue for users that logon with SSO.
    2026-04-02 12:53 UTC: [Investigating] - Our emergency team has detected and is investigating issues related to SSO logins on Tower J
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.98%

Environment K

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.98%

Collections Management CANADA

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.99%

Collections Management EU

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.99%

Collections Management USA 1

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 99.97%
12-month average: 99.99%

Collections Management USA 2

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.99%

Collections Management UK

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.99%

Sourcing EU

Environment Uptime

February 2026
January 2026: 100%
12-month average: 99.99%