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Trust starts with transparency

Live data on system performance and up-to-the minute information on planned maintenance.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
Environment K
Collections Management CANADA
Collections Management EU
Collections Management USA 1
Collections Management USA 2
Collections Management UK
Sourcing EU
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

  • 2026-06-30 00:04 UTC:  Investigating: Esker's platform team continues their investigation of the issue.  They have a proposed remedy in place and are closely monitoring the situation.

    Investigating: We are currently experiencing an issue with our Esker on Demand platform.  Users have reported "Error processing document data" as well "Warning Concurrent User Access " pop up messages.  

    Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.
Web Interface
Inbound Documents
Document Processing
2026-06-30 00:04 UTC :
Users have reported "Error processing document data" as well "Warning Concurrent User Access " pop up messages.
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.95%

Environment D

Service availability

  • 2026-06-30 14:10 UTC:  

    In order to improve the quality of our service, some security maintenance operations will be performed on Saturday, July 4th, between 07:00 AM and 12:00 PM (UTC).

    During this maintenance window, web access to the Esker on Demand Platform will be unavailable and document traffic will be interrupted for an expected duration of up to 2 hours. Any VPN gateway to EOD will also be unavailable and may return connection errors during the affected period.

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.96%

Environment E

Service availability

  • 2026-06-30 14:10 UTC:  

    In order to improve the quality of our service, some security maintenance operations will be performed on Saturday, July 4th, between 07:00 AM and 12:00 PM (UTC).

    During this maintenance window, web access to the Esker on Demand Platform will be unavailable and document traffic will be interrupted for an expected duration of up to 2 hours. Any VPN gateway to EOD will also be unavailable and may return connection errors during the affected period.

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.92%

Environment F

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Environment G

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Environment H

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.98%

Environment J

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.98%

Environment K

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.98%

Collections Management CANADA

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Collections Management EU

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Collections Management USA 1

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Collections Management USA 2

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Collections Management UK

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Sourcing EU

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%