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Live data on system performance and up-to-the minute information on planned maintenance.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
Environment K
Collections Management CANADA
Collections Management EU
Collections Management USA 1
Collections Management USA 2
Collections Management UK
Sourcing EU
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

  • 2026-06-15 08:17 UTC:  Resolving - Esker on Demand email processing delays - 08:13am UTC

    Our emergency team implemented a fix, and email processing performance is progressively returning to normal. We will continue to monitor the situation closely.

    Investigating - Esker on Demand email processing delays - 07:49am UTC

    We are currently experiencing an issue affecting our Esker on Demand platform, which may result in delays in the processing of incoming and outgoing emails.

    Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.95%

Environment D

Service availability

  • 2026-06-15 08:05 UTC:  Resolving - Esker on Demand service unavailability - 07:57am UTC

    Web access to the Esker on Demand platform has been restored. Backlog of documents is currently being processed. Our emergency team continues to work on restoring full document processing capabilities.

    We will continue to monitor the situation closely and provide further updates until full service has been restored.


    Investigating - Esker on Demand service unavailability - 07:10am UTC

    Our emergency team is working to restore service as quickly as possible.
    We will provide further updates as soon as additional information becomes available.

    Investigating - Esker on Demand service unavailability - 06:40am UTC

    We are currently experiencing an issue with our Esker on Demand platform which may result in service unavailability.
    Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.96%

Environment E

Service availability

  • 2026-06-15 08:05 UTC:  Resolving - Esker on Demand service unavailability - 07:57am UTC

    Web access to the Esker on Demand platform has been restored. Backlog of documents is currently being processed. Our emergency team continues to work on restoring full document processing capabilities.

    We will continue to monitor the situation closely and provide further updates until full service has been restored.


    Investigating - Esker on Demand service unavailability - 07:10am UTC

    Our emergency team is working to restore service as quickly as possible.
    We will provide further updates as soon as additional information becomes available.

    Investigating - Esker on Demand service unavailability - 06:40am UTC

    We are currently experiencing an issue with our Esker on Demand platform which may result in service unavailability.
    Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.92%

Environment F

Service availability

  • 2026-06-15 08:17 UTC:  Resolving - Esker on Demand email processing delays - 08:13am UTC

    Our emergency team implemented a fix, and email processing performance is progressively returning to normal. We will continue to monitor the situation closely.

    Investigating - Esker on Demand email processing delays - 07:49am UTC

    We are currently experiencing an issue affecting our Esker on Demand platform, which may result in delays in the processing of incoming and outgoing emails.

    Our emergency team is working to fix the problem. We apologize for any inconvenience this may cause.
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Environment G

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Environment H

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.98%

Environment J

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.98%

Environment K

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.98%

Collections Management CANADA

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Collections Management EU

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Collections Management USA 1

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Collections Management USA 2

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Collections Management UK

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%

Sourcing EU

Environment Uptime

May 2026
April 2026: 100%
12-month average: 99.99%