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Trust starts with transparency

Live data on system performance and up-to-the minute information on planned maintenance.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
TermSync
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

  • 2021-05-06 22:50 UTC:  

    Customers may still experience application errors when opening some documents submitted on April 27 between the timeframes of roughly 5:45am cst to 7:30am cst.

    Our Esker on Demand team identified the root cause and has implementing a solution for the majority of these documents making them accessible again.

    Our support team is actively working with our emergency response team to resubmit documents that were affected, and we are about 50% of the way through the documents.

    Thank you for your continued patience as we work through these issues.  This is our primary focus.

    We will continue to update Trust Esker as we receive additional information from our emergency response team.

Web Interface
2021-05-06 22:50 UTC :
Some customer may still experience Application Errors.
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

April 2021
March 2021: 99.99%

Environment D

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

April 2021
March 2021: 100%

Environment E

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

April 2021
March 2021: 100%

Environment F

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

April 2021
March 2021: 99.98%

Environment G

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

April 2021
March 2021: 99.98%

Environment H

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

April 2021
March 2021: 100%

Environment J

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

April 2021
March 2021: 100%

TermSync

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

April 2021
March 2021: 99.96%