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Trust starts with transparency

Live data on system performance and up-to-the minute information on planned maintenance.

Please select your environment

What is my environment?
Environment C
Environment D
Environment E
Environment F
Environment G
Environment H
Environment J
Environment K
TermSync Europe
TermSync USA
Available
Partial Service Disruption
Service Disruption

Environment C

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 100%

Environment D

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 100%

Environment E

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 99.92%

Environment F

Service availability

  • 2022-11-25 11:02 UTC:  In order to improve the quality of our service, some maintenance operations will be performed on 29th Nov 11:00 PM (SGT) on Tower F.
    The service will be unavailable during this period and users will be unable to use Esker onDemand within a timeframe of 15 minutes. 
    We apologize for any inconvenience this maintenance operation might cause. Documents submitted by the customers during this timeframe won’t be lost and will be processed once the services are back up and running
Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 99.89%

Environment G

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 100%

Environment H

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 99.99%

Environment J

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 99.83%

Environment K

Service availability

Web Interface
Inbound Documents
Document Processing
Outbound Documents
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 100%

TermSync EUROPE

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 100%

TermSync USA

Service availability

Web Interface
SFTP Server
Job Processing
Available
Partial Service Disruption
Service Disruption

Environment Uptime

October 2022
September 2022: 99.79%